Terms of service
Terms and Conditions of Checkout
These terms and conditions shall apply to all orders entered into by and between any distributor or any end-user of all items sold and/or provided by the Seller Steadyrack North America Inc as agent for Steadycorp Pty Ltd to Buyer, whether goods, materials, products to be manufactured and delivered, services to be rendered, or any combination thereof (“Goods”). These terms and conditions and any Seller quotation form submitted herewith or separately shall be collectively referred to hereinafter as the “Agreement.” Seller shall accept orders, sell Goods, and do business only upon these terms and conditions.
Cancellation
Buyer may not suspend or cancel orders placed with Seller, except with Seller’s prior written consent and then only if Buyer reimburses Seller for all losses incurred due to such suspension or cancellation, including without limitation, all incidental and consequential damages and expenses arising therefrom. Direction from Buyer to suspend or cancel any order may be treated as repudiation, making Buyer immediately liable for loss, expense and other damages sustained.
Delivery
Title to and risk of loss for the Goods shall pass to Buyer upon delivery of the Goods by Seller to the common carrier for delivery. If Buyer does not specify shipping instructions, Buyer hereby authorises Seller to make shipping arrangements on Buyer’s behalf and Buyer shall be responsible for all costs and expenses associated therewith. All timeframes provided by Seller, whether verbally or in writing, are good faith estimates of the expected delivery date for the Goods. Seller shall use commercially reasonable efforts to fill Buyer’s orders within the time stated but in no event shall Seller be liable for any damages associated with Seller’s inability to meet any such timeframes or deadlines, including but not limited to incidental or consequential damages arising therefrom.
Use of Website
By using www.steadyrack.com (the “Website”), you accept and agree to be bound and comply with these terms of service, as well as with our Privacy Policy, found at www.steadyrack.com/privacy-policy.
By using this Website, you represent and warrant that you are of the legal age of majority under applicable law to form a binding contract with the Seller and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.
Electronic communications:
If the Buyer has agreed to receive messages (including marketing and promotional messages) from the Seller, the Seller’s Mobile Terms of Service will govern the provision of those messages:
Mobile Terms of Service
The Steadyrack mobile message service (the "Service") is operated by Steadyrack North America Inc as agent for Steadycorp Pty Ltd (“Steadyrack”, “we”, or “us”) which is provided on these terms (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time (we will let you know what we have changed) and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. If you do not agree to the modified Mobile Terms, please opt-out of the Service (to opt-out, see below).
You may opt-out of the Service at any time. Text the single keyword command STOP to Steadyrack or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Steadyrack mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
By consenting to receiving the Service, you agree to receive recurring SMS/text messages from and on behalf of Steadyrack through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialling system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this Service in order to make any purchases, and your consent is not a condition of any purchase with Steadyrack. Your consent to receiving messages from Steadyrack via this Service is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
For Service support or assistance, text HELP to Steadyrack or email marketing@steadyrack.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. We will handle your personal information in accordance with our privacy policy (as amended from time to time), located at www.steadyrack.com/privacy-policy.
Modifications to the Terms of Service
We reserve the right in our sole discretion to revise and update these terms of service from time to time. Any and all such modifications are effective immediately upon posting and apply to all Agreements, and access to and continued use of the Website. You agree to periodically review the terms of service in order to be aware of any such modifications and your continued use shall be your acceptance of these.
The information and material on this Website, and the Website, may be changed, withdrawn, or terminated at any time in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Website is restricted or unavailable for any period of time.
Duties and Taxes
Any import duties and taxes levied by the country the Buyer specifies for delivery of the goods are due and payable by the Buyer. The Buyer agrees to pay all the cost of any taxes, import duties, or any other fees and charges which might be levied by the destination country. The buyer acknowledges that the seller is not responsible for any actions or delays by customs officials, postal services, or courier services.
Inspection & Acceptance
Buyer’s payment shall constitute final acceptance of the Goods and shall act as a waiver of the Buyer’s rights to inspect or reject the goods unless otherwise agreed. If Buyer rejects any merchandise, Buyer must first contact Seller before returning any goods. Goods returned without contacting the Seller will not be accepted. Seller will not be responsible for any shipping costs, damages to goods, or any other costs or liabilities pertaining to goods returned without contacting the Seller prior to return. Buyer will be responsible for all shipping costs to and from Buyer and repackaging costs, if any, if Buyer refuses to accept shipment. If Goods are returned in unsaleable condition, Buyer shall be responsible for full value of the Goods.
Specifications
Seller may, at its option, make changes in the designs, specifications or components of the Goods to improve the safety of such Goods, or if in Seller’s judgment, such changes will be beneficial to their operation or use.
Limited Lifetime Warranty
The Seller warrants the Steadyrack bike racks are free from defects in material or workmanship for a period of one year from the original date of purchase.
Exclusion of other warranties
All warranties are void if the Goods are modified from their original condition or are subjected to misuse, improper installation or other maltreatment, interference or abuse including, but not limited to, use in a manner contrary to our specifications.
Terms and Conditions of Promotions
Acceptance. By using or attempting to use the redemption code for an offer, you agree to accept and be bound by these terms and conditions.
Offer Period. Promotions are available for a limited time only, for as long as it is advertised on steadyrack.com. Seller has the right to cancel or change any promotion at any time without notice and in its sole discretion.
Conditions. Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer.
Promotions may not be combined with any other offers unless explicitly noted. Qualifying promotion amount applies to products only, excluding Gift Cards and shipping and handling charges (unless otherwise stated).
Offers are non-transferable. All monetary amounts specified in these terms and conditions are in United States Dollars (USD). Promotions may be subject to availability.
Excluded Items means sale items and electronic Gift Cards unless otherwise stated. Other exclusions may apply.
Redemption. To redeem an offer during an Offer Period, enter the advertised redemption code into the promo code box during the checkout process or purchase using an auto-applied code. A coupon code cannot be used in conjunction with any other offer. You can only use the redemption code once unless otherwise stated.
Gift with Purchase. Free gift-with-purchase offers are one gift per purchase unless otherwise stated. Available for a limited time only, and only while stocks last. Gifts and offers are subject to change at any time.
Sitewide offers. Site-wide offers include all published products onsite unless stated otherwise.
Force Majeure
Seller shall not be responsible for any delay in the delivery of, or failure to deliver, goods due to causes beyond Seller’s reasonable control including, without limitation, acts of God, acts of war or terrorism, enemy actions, hostilities, strikes, labor difficulties, embargoes, non-delivery or late delivery of materials, parts and equipment or transportation delays not caused by the fault of Seller, delays caused by civil authorities, governmental regulations or orders, fire, lightening, natural disasters or any other cause beyond Seller’s reasonable control. In the event of any such delay, delivery of the goods will be postponed by such length of time as may be reasonably necessary.
Assembly/Installation
Buyer shall, at its own expense, make all arrangements and connections necessary to install and operate the Goods properly. Buyer shall install the Goods in accordance with any Seller instructions or recommendations and shall indemnify Seller against any and all damages, demands, suits, causes of action, claims and expenses (including actual legal fees and costs) arising directly or indirectly out of Buyer’s failure to properly install the Goods.
Use of Goods
Buyer is responsible for using the Goods properly and safely as set forth in manuals and instructions furnished by Seller.
Remedies
Each of the rights and remedies of Seller under this Agreement is cumulative and in addition to any other or further remedies provided under this Agreement or at law or equity.
Legal Fees
In the event legal action is necessary to recover monies due from Buyer or to enforce any provision of this Agreement, Buyer shall be liable to Seller for all costs and expenses associated therewith, including Seller’s actual attorneys’ fees and costs.
Governing Law/Venue
This agreement shall be governed by and interpreted in accordance with the laws of the European Union.
Summary of Return Policy For Non Defective Goods.
90 Day acceptance period from date of delivery. Damage claims and order discrepancies will not be accepted after this time.
Buyer must contact Seller PRIOR to returning any materials.
Returned materials must be received by Seller in new condition and in original unopened packaging.
Altered items are not eligible for return.
Buyer is responsible for all shipping charges.
Steadycorp Pty Ltd makes every effort to ensure that our posted specifications, images, pricing and product availability are as correct and timely as possible. We apologize for any discrepancies that may occur. Steadycorp Pty Ltd reserves the right to make any and all changes deemed necessary in the course of business including but not limited to pricing, product specifications, quantities, and product availability.
For Customer Service & Technical Support:
Please contact us at support@steadyrack.com